• Automated Predictive Dialer Solutions
• Computer Based Telephony
• Enhanced Interactive Voice Response Integration
• Automatic Call Distribution
• Highly Visual user Interface
• Agent, Supervisor, Administrator Station
• SQL Database Integration
• Multiple Simultaneous Campaign Management
• Full and Partial Call Recording
• Call Monitoring, Coaching, Conferencing and Text messaging
• Call Transfer , 3 Way Transfer and Hold facility
• Call and Agent Reporting
• Voice messaging
• Modifiable Music and Message Options